Fulude's Cafe

Visit Us

Find us in Mapate, Thohoyandou — open daily from 09:00 to 21:00.

Address: Mapate, Thohoyandou, 0945, South Africa

Phone: +27 663 649 016

Email: hello@fuludescafe.co.za

Hours:
Open 09:00 - 21:00

Frequently Asked Questions

We are open daily from 09:00 to 21:00. Come visit us at Mapate, Thohoyandou for a memorable dining experience. To avoid waiting please consider ordering online.

All three. We deliver within the Thohoyandou area, or you can order ahead online and choose collection or dine-in when you check out.

Of course, walk-ins are always welcome! Just keep in mind that during busy times your order may take a bit longer to prepare, so if you know you're coming in, ordering online ahead of time is the quickest way to skip the wait.

Absolutely. Use our catering request form and our team will get back to you within 24 hours with a tailored quote.

Many of our dishes let you choose a spice level and add extras right when you order online.

Payment is online only, via Yoco. At checkout you'll be redirected to Yoco's secure page to pay with your card before your order is sent to the kitchen.

Cancellations are rare. Once your payment goes through, your order is sent straight to our kitchen and preparation usually begins within minutes, so there is very little room for anything to go wrong. If you change your mind right after ordering, you can cancel it yourself from My Orders within the first two minutes of placing it. After that window closes, or once our kitchen has started preparing your food, cancellation is no longer possible, so please contact us directly if there is a problem. Whenever an order is cancelled while it was already paid for, you will receive a full refund back to your original payment method, so you will never be left out of pocket.

Our Policies

To place an order, you create an account with your name, email address, and a password. We also collect your phone number, and where relevant your delivery address or table number, each time you check out. This information is stored securely and used to process your order, keep you updated on its status, and show you your order history when you are signed in.

Your password is never stored in plain text. We store it as a one way cryptographic hash, meaning even we cannot see or recover your actual password.

We never collect or store your card number, CVV, or expiry date. All online payments are handled entirely by Yoco, a licensed South African payment gateway, on their own secure page, so your banking details never pass through our systems.

Staying signed in works through a secure session on your device, which remains active until you sign out. If you ever forget your password, you can request a reset link sent to your email address.

We do not sell, rent, or share your personal information with third parties for marketing purposes. If you have any questions about how your information is used, please contact us using the details in the Visit Us section above.

All orders at Fulude's Cafe are paid for online before they are sent to our kitchen. If you need to cancel an order shortly after placing it, please contact us immediately by phone so we can try to stop preparation in time.

If we cancel your order for any reason, for example because an item has unexpectedly sold out, you will receive a full refund. Refunds are processed manually through Yoco back to the same payment method you used, and typically reflect within a few business days.

Once your order has been collected, delivered, or served, refunds are only considered where there is a genuine issue with the order itself, such as an incorrect or poor quality item. These cases are reviewed individually, so please contact us as soon as possible with your order number and details of the issue.

For any refund related questions, reach out to us using the contact details in the Visit Us section above, and we will be happy to help.